Privacy Policy
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Last modified: December 2nd, 2024
Introduction
Manuscript, INC. ("Company" or "We") respects your privacy, and we are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.manuscript.io (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On this Website.
In email, text, and other electronic messages between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Users under the age of 18
Our Website is not intended for users under 18 years of age. No one under age 18 may provide any Sensitive Personal Information to or on the Website. We do not knowingly collect Sensitive Personal Information from users under 18. If you are under 18, do not use or provide any information on this Website, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, payment information, email address, or any screen name or username you may use. If we learn we have collected or received Sensitive Personal Information from a user under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a user under 18, please contact us at security@manuscript.io
Definitions
The following definitions are a crucial component of our privacy program:
“Sensitive Personal Information” means personal data or personal information that is subject to the applicable legislation, including the California Privacy Rights Act (CPRA) and the General Data Protection Regulation (if applicable) and that you authorize Manuscript to collect and process on your behalf in connection with Manuscript’s provision of the Service under the Agreement. Sensitive Personal Information used by Manuscript may include information by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline.
Information we collect about you and how we collect it
We collect several types of information from and about users of our Website, including information:
Sensitive Personal Information
About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Data we do not collect:
Manuscript does not collect and store information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for uniquely identifying an individual, data concerning health, and data concerning an individual’s sex life or sexual orientation.
Information you provide to us
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or contacting us.
Records and copies of your correspondence (including email addresses) if you contact us.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. Any financial information provided will not be stored by the Company directly.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information we collect through automatic data collection technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically is only statistical data and does not include Sensitive Personal Information, but we may maintain it or associate it with Sensitive Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not collect Sensitive Personal Information automatically, but we may tie this information to Sensitive Personal Information about you that we collect from other sources or you provide to us.
How we use your information
We use information that we collect about you or that you provide to us, including any Sensitive Personal Information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing.
To notify you about changes to our Website or any products or services we offer or provide though it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
Confidentiality
We are committed to maintaining the confidentiality of all personal and sensitive data collected through our Website and ensuring that it is handled in compliance with applicable laws.
Access to Sensitive Personal information is restricted to authorized employees, contractors, and agents who require such access for the purposes outlined in this Policy.
All personnel with access to Sensitive Personal Information are bound by confidentiality agreements and are required to comply with our data protection policies and procedures.
Unauthorized access, use, or disclosure of Sensitive Personal Information by our personnel is strictly prohibited and may result in disciplinary and legal actions.
Disclosure of your information
We may disclose aggregated information about our users without restriction.
We may disclose Sensitive Personal Information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Sensitive Personal Information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Manuscript, INC.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Sensitive Personal Information held by Manuscript, INC. about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your Sensitive Personal Information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use or terms of sale and other agreements, including for billing purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Manuscript, INC., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices about how we use and disclose your information
We strive to provide you with choices regarding the Sensitive Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Correcting your information
You may send us an email at security@manuscript.io to request access to, correct or delete any Sensitive Personal Information that you have provided to us. We cannot delete your Sensitive Personal Information except by also deleting your user account and/or subscription or pre-subscription details. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Your state privacy rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their Sensitive Personal Information, including:
Confirm whether we process their Sensitive Personal Information.
Access and delete certain Sensitive Personal Information.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.
Correct inaccuracies in their Sensitive Personal Information, taking into account the information's nature processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.